Citizens' requests help each company grow and develop, improving the quality of services provided. On International Consumer Rights Day, TC “Sadovod” thanks visitors for their positive reviews, original suggestions and timely wishes. There are more than 9 thousand stores in the Sadovod shopping complex. Tens of thousands of people from different parts of Russia come here every day. Applications from visitors are accepted in person, by phone, by email, through the official website sadovodtk.ru and social networks. Up to 90% messages are considered on the day they are received by employees of the Citizens' Appeals Department. The Department of Citizens' Appeals has existed in TC "Sadovod" since 2009. The main principles of its work: openness, impartiality and efficiency. Trusted relationships between visitors and the administration allow timely responses to requests and resolution of controversial situations, and modern services make feedback faster and more effective. The citizen appeals department is located on the first floor of building A of the Sadovod shopping center, 1B-97, tel. 8 (499) 228-16-47. You can also send your questions to otvet@sadovodtk.ru. Department operating hours: 9:00 – 18:00, daily, without breaks and days off.